Services

Industrial Burner Master Service Agreements

Comprehensive, customized service coverage designed to minimize downtime, reduce risk, and simplify maintenance management across your facilities.

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Worry-Free Burner Support

Managing multiple burner systems can be complex and costly—especially when unexpected issues arise. Our Master Service Agreements (MSAs) take the guesswork out of maintenance, repairs, and compliance. By partnering with us, you lock in predictable service costs, prioritized emergency support, and ongoing expert care tailored to your unique combustion systems.

  • Priority scheduling
  • Documented issues and repairs
  • Preventative maintenance
  • 24/7 Emergency response
  • Burner tuning and calibration
  • Comprehensive compliance support
  • Detailed inventory of all burner details & locations
  • Predictable budgeting
  • Equipment repair and part discounts
  • Advanced knowledge of equipment on site

From Firefighting to Futureproofing

With Master Service Agreement

Without Master Service Agreement

Downtime Risk

Minimized with proactive service

Increased due to reactive scheduling

System Longevity

Extended through regular tuning & care

Shortened by inconsistent maintenance

Maintenance Records & Audit Readiness

Automated reporting & documentation included

Manual tracking (if any), more room for compliance gaps

How Our Master Service Agreements Work

1

Initial System Assessment & Consultation

Our team evaluates your burner systems and discusses your maintenance goals.

2

Custom MSA Proposal & Plan Development

We design a service plan that fits your operational needs and budget.

3

Scheduled Maintenance & Regular Reporting

Routine service visits keep your equipment running smoothly, with detailed reports to track performance and compliance.

4

Priority Emergency & Repair Services

When unexpected issues occur, you get rapid response and expert troubleshooting.

5

Annual Review & Plan Adjustments

We meet regularly to review your service needs and adjust the plan as your operation evolves.

Trusted by Manufacturers for 80+ Years

From small regional manufacturers to national producers, we’ve been helping customers run smarter, safer burner systems for more than eight decades. Our work spans food production, heavy industry, energy, and more—because quality combustion design never goes out of spec.

  • “BDC is the best burner service company I have worked with in my 20 years [in the pet food industry], they are fast, professional and flexible.”

    Service Coordinator
    Pet Food Dryer Manufacturer

Spacious industrial workshop featuring advanced machinery and organized workstations.

Case Study: Safer, Smarter Industrial Burners in Kansas City Ethanol Production

Services provided: Master service agreement

How one ethanol producer maintained maximum efficiency and unwavering compliance with a long-term service partnership.

Read the case study

Frequently Asked Questions

Yes. We tailor every agreement to your specific burner systems, operational schedules, and budget.

MSAs typically run for 1 to 3 years, with options to renew or adjust as needed.

Yes. MSAs include priority access to 24/7 emergency support at preferred rates.

Yes, we can identify available burners and controls that will work in your application without sacrificing functionality.

We can evaluate what equipment you have today and offer a variety of newer options that could improve:

  • Emissions (NOx, CO)
  • Fuel efficiency (reduced carbon footprint)
  • Tighter temperature control
  • System annunciation / better displays
  • PLC communications / outputs
  • Flame lengths
  • Lightoff reliability

Ready to Simplify Your Combustion Service?

Talk to our experts today to design a Master Service Agreement tailored to your operational needs and budget.

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